Privacy & Cookie Policy

PRIVACY POLICY

Privacy of data is of great importance to us. We therefore want to communicate openly and transparently about how Studio 709 handles your personal data. The purpose of this privacy policy is to inform you about the data we collect, why we collect this data, how we handle the data you provide to us, and what rights you have.

1. WHO PROCESSES YOUR DATA?

The Belgian company Studio 709 BV, with company number 1008.226.908 (hereinafter referred to as "Studio 709") and all subsidiaries are responsible for the processing and protection of your personal data that you provide to us. Studio 709 attaches great importance to privacy issues and wants to inform you about how your personal data is collected, treated and used. In this privacy policy (hereinafter "the Privacy Policy") you will find our policy regarding the processing of your personal data that we collect via our website.

2. WHAT DATA DO WE COLLECT?

When you visit our website, we collect the following information from you, regardless of whether you are a registered user of the website or not:

IP ​​address: Your IP address (internet protocol address) is a unique number that is automatically assigned to your computer by your internet service provider. Each time you visit our website, your IP address is automatically recorded and stored in our server log files so that we can determine when you have visited our website and which specific pages you have viewed. The way in which your IP address is processed is described in our Cookie Policy.

Information about your device (e.g. screen size)

User ID (social network, if applicable)

Usage of the website (how you use our website)

Public content that you may have posted on social networks (e.g. photos, comments, names) or content that you have shared via our social media platforms (e.g. photos, comments, names)

Cookies: How we collect personal data via cookies is explained in the Cookie Policy.

We use your IP address and cookies to collect personal data. In general, you do not need to log in or provide personal data to access our website. However, you may need to log in to access certain functions. The forms on our websites always indicate which fields are mandatory and which are optional.

3. HOW DO WE COLLECT YOUR DATA?

Studio 709 collects your personal data in the following ways:

Via our websites: We collect personal data via the Studio 709 website as described in chapter 2.

Offline: We collect personal data when you are offline, for example when you contact our customer service to place an order.

By means of cookies: We collect personal data via cookies when you visit our websites. In the Cookie Policy we explain how we collect and process personal data via cookies.

4. WHY DO WE COLLECT PERSONAL DATA?

Most of our services do not require registration. However, some services do require registration:

Orders: To process and deliver your orders and to notify you of their status. We use this information to process your transaction, track your purchase and assist with delivery issues, returns and other issues relating to the purchase of Studio 709 products. The processing of your personal data for this purpose is necessary for the performance of the contract. Legal basis for processing: the performance of a contract you have concluded with Studio 709 to process your order.

Account maintenance: To create and maintain your Studio 709 account, including offering loyalty programs linked to this account. Legal basis for processing: our legitimate interest to process your personal data for this purpose.

Customer service: To provide better service to our customers, including answering questions, complaints and general feedback about our products. Our customer service is offered via various communication channels, such as e-mail, letter, telephone. Legal basis for processing: our legitimate interest to process your personal data for this purpose.

Promotional messages: To send promotional messages, only when you have specifically indicated that you wish to receive these messages. Legal basis for processing: our legitimate interest to process your personal data for this purpose.

If you choose not to provide personal data, you may not be able to access certain parts of our website or we may not be able to respond to your request.

Studio 709 may use your personal data for the following purposes:

Direct marketing: We use your personal data to send you direct marketing communications via e-mail. Through these direct marketing communications, you will for example be informed about ongoing campaigns, promotions and other similar activities, and about products and services of Studio 709. Our newsletter, for which you can subscribe, also falls under marketing communications. We use a “double opt-in” system for subscription to our newsletter, which means that we will send a confirmation to the email address you provided asking you to confirm your subscription. If you do not confirm within 48 hours, your request will be automatically deleted. You must provide an email address and your age to receive our newsletter. This information is only used for this specific purpose. We only use the information about your age to check whether you are over 16 years old (Art. 8.1 GDPR). Unfortunately, we cannot send our newsletter to you if you are under 16 years old. We will store your email address until you unsubscribe from the newsletter, at which point we will delete your email address. Legal basis for processing: our legitimate interest and/or your consent.

You can withdraw your consent to receive these direct marketing communications at any time by clicking on the “Unsubscribe” link (at the bottom of each marketing email). You can also inform us that you wish to withdraw your consent by sending us an email, calling us or sending us a letter. You can use the contact details at the end of this Privacy Policy.

Online advertising: We use your personal data to send you online marketing communications via Google AdWords, Programmatic Advertising and Social Media Advertising. For example, online marketing communications inform you about ongoing campaigns, promotions and other similar activities, and about products and services of Studio 709. Legal basis for processing: your consent.

Website optimization: Studio 709 also collects information in log files. This information is used for internal purposes, such as traffic and profiling, to further optimize our services.

Other specific purposes: We may use your data for other specific purposes, such as the daily management and security of our Studio 709 sites, conducting audits and contacting you for customer surveys, provided you have given your consent. Legal basis for processing: your consent.

5. DO WE SHARE YOUR PERSONAL DATA?

Your personal data will under no circumstances be provided, passed on or sold to third parties. Studio 709 may use service providers, agents or contractors to provide services on behalf of Studio 709, such as providing the Studio 709 site and the services available to you (such as delivery). It is possible that these external parties will have access to or need to process your personal data. Studio 709 requires by means of a written agreement that these third parties comply with all relevant legislation regarding data protection and security measures regarding personal data. Studio 709 only shares data that is necessary for the delivery of our products or to offer our services.

Your personal data is provided to the following processors:

All subsidiaries of Studio 709 BV;

Our operational partners and IT partners: These companies support Studio 709 in fulfilling all contractual obligations and assist in the development, improvement, adaptation or security of our IT systems, as well as in the provision of apps, tools, services, etc. within the scope of Studio 709 BV's activities, among which but not limited to:

Hostinger, which hosts our IT systems and provides system support;

Our consultants: Independent cial service providers who provide services to Studio 709.

Our partners for the delivery of products and services: These companies work on behalf of Studio 709 in the delivery of goods and services that we offer.

Our marketing partners: These companies help us, for example, to analyse your data so that we can serve you better. These may also be companies that specialise in satisfaction surveys or market research.

Instagram, which support our online marketing communications.

6. WHAT ARE YOUR RIGHTS?

Right to information and access to personal data: You have the right to request Studio 709 to access and correct your personal data or to limit the processing of your data. In particular, you have the right to access your personal data and the following information: the processing purposes, the categories of personal data, the recipients or categories of recipients to whom the personal data are or will be provided, in particular recipients in third countries or international organisations, and, if possible, the period for which your personal data will be stored and, if this is not possible, the criteria determining this storage period.

Right to rectification of data: The personal data must be accurate and, if necessary, kept up to date. Therefore, you have the right to correct your personal data.

Right to data portability: You have the right to obtain your personal data, provided to Studio 709, in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller, if this is technically possible.

Right to erasure ("right to be forgotten"): You have the right to obtain from Studio 709 the erasure of your personal data without undue delay, and Studio 709 has the obligation to erase this data without undue delay when the personal data are no longer necessary for the purposes for which they were collected (for example, an order placed).

Right to restriction of processing: You have the right to obtain from Studio 709 the restriction of processing when:

You contest the accuracy of your personal data, for a period enabling Studio 709 to verify the accuracy of the personal data;

The processing is unlawful and you oppose the erasure of your personal data and request the restriction of their use instead;

Studio 709 no longer needs your personal data for processing purposes, but you need them for the establishment, exercise or defense of legal claims.

Right to object: You have the right to object to the processing of your personal data for a specific purpose, insofar as the processing of data is not required for legal obligations and for the normal operation of the organization. In that case, Studio 709 will no longer process personal data, unless there are legitimate grounds for the processing that outweigh your interests, rights and freedoms (for example in the context of an employment contract).

7. COOKIES: Certain categories of data are received and stored whenever you contact us. Like many other websites, we use "cookies" and receive certain types of data when your web browser opens Studio 709 (e.g. which pages are visited and how intensively they are used). This allows us to better tailor our site to your expectations. More information about cookies can be found in our "Cookie Policy", as well as instructions on how to disable these cookies.

8. SECURITY: Studio 709 strives to implement and maintain appropriate measures to ensure that the security, integrity and privacy of the personal data you provide is not misused. When processing your personal data, we take reasonable steps to protect this information from loss, misuse, unauthorized access, disclosure, modification or deletion. We use various technical and organizational measures to protect your personal data and to help prevent theft, misuse and unauthorized access, disclosure, modification and deletion. ing of your information. For example, your password is encrypted and cannot be read, which means that it cannot be recovered or disclosed by anyone, not even Studio 709.

9. LINKS TO OTHER WEBSITES: The Site may contain links to other websites. When you leave the Site and visit another website, different privacy practices may apply and different privacy policies may apply, over which Studio 709 has no control and for which we are not responsible.

10. RETENTION PERIOD: Studio 709 retains personal information for no longer than is strictly necessary to provide our services or products, to carry out transactions requested by you, or for essential purposes such as complying with our legal obligations, resolving potential disputes, and enforcing our agreements.

11. CHILDREN: This website is not directed to individuals under the legal age of 18. We do not knowingly collect information from these individuals. They can only use the services of our site in the presence of a parent or guardian and only with their consent.

12. LEGAL REQUIREMENTS: Studio 709 may disclose your personal data if it is required to do so by law or if Studio 709 believes in good faith that such disclosure is reasonably necessary to comply with legal processes or to respond to potential claims.

13. MERGERS AND ACQUISITIONS: In the event of a partial or complete merger or partial or complete acquisition of Studio 709 by another company, the company acquiring Studio 709 will have access to the information held by Studio 709, but will also be bound by the same obligations with respect to your personal data.

14. TRANSFER OF DATA (OUTSIDE THE EU): Studio 709 has taken appropriate measures to protect your personal data when it is transferred internationally, for example by using standard contractual clauses as approved by the European Commission.

15. EFFECTIVE DATE AND CHANGES: This policy is drawn up and enters into force on 01/11/2024. We reserve the right to change, modify, add or remove parts of this policy as necessary.

16. QUESTIONS?: If you have any questions about the use of your personal data or the security of our website, you can contact us by sending an email to info@Studio709.be.

COOKIE POLICY

1. WHO PROCESSES YOUR DATA?

The Belgian company Studio 709 BV, with registration number 1008.226.908 (hereinafter referred to as "Studio 709"), is responsible for the processing and is the controller of your personal data.

2. WHAT IS A COOKIE?

A cookie is a small text file that is stored on your computer, tablet or mobile phone that allows us to store and track data about your use of the website. Cookies are managed by your internet browser. Cookies are either: i) session-specific, meaning that they are deleted from your computer once the session and browser are closed, or ii) persistent, meaning that they remain on your computer until deleted.

3. WHAT COOKIES DOES THE STUDIO 709 WEBSITE USE?

The Studio 709 website uses both session cookies and persistent cookies. Studio 709 uses the following groups of cookies:

Functional cookies – Process cookies help a website function and provide the services the user expects, such as navigation and access to secure areas. These cookies are necessary and the website will not function properly without them.

Preference cookies – These allow a website to remember preferences related to the website, such as language, region, age, etc. These cookies are not essential, but they improve the user experience.

Performance cookies – Collect information about how the user interacts with a website, including the pages the user visits most often, their activity on the website and how often they return.

Targeting cookies, such as social sharing cookies – Studio 709 contains social media buttons that allow customers to share products through networks such as Instagram. When a user clicks on a social media button, a third-party cookie is often set, such as from Instagram.

4. YOUR CONSENT REGARDING COOKIES

User consent is not required for placing strictly necessary cookies to provide services requested by the user. However, other cookies, such as performance cookies, functional cookies and targeting cookies, do require user consent. Consent must be freely given, specific, informed and active. Implied consent is no longer sufficient. Consent must be given by a clear action, such as clicking an opt-in box or choosing settings from a menu. Simply visiting the Studio 709 website does not count as consent. Studio 709 offers users the option to both accept and refuse cookies. It should be as easy to withdraw consent as it is to give it. Studio 709 offers an opt-out option, and after obtaining consent, users can change their mind at any time.

5. CHANGES

This Cookie Policy may be changed over time. Such changes will be effective immediately upon posting of the amended Cookie Policy. Users of the Studio 709 website are advised to regularly read the Privacy and Cookie Policy for possible changes.

6. CONTACT

For questions about this Cookie Policy, please contact us at info@Studio709.be.